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🔴 Major Outage | 🟠Partial Outage | 🟢 Operational
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GSX is a specialized monitoring tool for Microsoft 365 that focuses on detecting and resolving performance issues across various services and applications.
GSX improves service quality by providing real-time monitoring, alerts, and actionable insights that help IT teams identify and address performance issues before they impact users.
GSX can monitor a range of Microsoft 365 applications, including Teams, Exchange, SharePoint, OneDrive, and PowerApps.
Key features of GSX include 24/7 user experience monitoring, proactive alerts for outages, customizable dashboards, and detailed analytics on network performance affecting Microsoft 365 services.
GSX helps troubleshoot Microsoft Teams issues by providing insights into call quality, latency, and identifying the root cause of network performance problems to enhance user experience.
Yes, GSX can significantly reduce the mean time to repair (MTTR) by enabling IT teams to quickly identify and address issues impacting Microsoft 365 services.
A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.
A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.
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